Terms of Service

Effective Date: 01/01/2026

Welcome to Herbal Health Hub, These Terms of Service ("Terms") govern your use of our website located at www.herbalhealthhub.com and the services and products we provide. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

The Herbal Health Hub is an independent retailer of wellness and personal care products. All products sold on this website are for personal use only and not for resale unless otherwise agreed in writing.

2. Ordering and Payment

  • All prices are listed in GBP (£) and include VAT where applicable.

  • We accept secure payments via the payment methods available at checkout.

  • Once an order is placed, you will receive a confirmation email. Dispatch typically occurs within 1–2 working days.

3. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on delivery methods and timeframes.

4. Returns & Refunds

Our Refund Policy outlines your right to a 14-day return for items in their original condition, and the process for exchanges due to internal defects. All return postage is the responsibility of the customer.

5. Product Information

We aim to ensure all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content is error-free. If you receive a product that does not match the description, you are entitled to a refund or exchange in accordance with our Refund Policy.

6. Use of Our Website

You agree not to:

  • Use the website for any unlawful purpose.

  • Interfere with or disrupt the website or servers.

  • Attempt to gain unauthorized access to our systems or data.

7. Limitation of Liability

To the fullest extent permitted by law, Herbal Health Hub shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products purchased.

8. Privacy

Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Your continued use of the site constitutes your acceptance of any revised terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

If you have any questions about these Terms or anything else, please contact us:

📧 Email: team.herbalhealthhub@gmail.com 
📞 Phone: +44 7402 372356