Privacy Policy

Effective Date: 01/01/2026

Welcome to Herbal Health Hub. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.herbalhealthhub.com

1. Information We Collect

We may collect the following types of personal information when you interact with our site:

  • Personal Identifiers: Name, email address, postal address, phone number.

  • Payment Details: Billing information (handled securely via our third-party payment processor; we do not store payment card details).

  • Order Information: Products purchased, purchase history, delivery address.

  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information collected to:

  • Fulfill and manage orders.

  • Send order confirmations, shipping updates, and customer support responses.

  • Improve website functionality and user experience.

  • Send promotional offers (only with your consent).

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping couriers).

  • Analytics providers (e.g., Google Analytics) to help us improve our website.

  • Legal authorities, if required by law.

All third parties are required to respect the confidentiality of your data and use it only as necessary to provide their services.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

You may set your browser to refuse cookies, but some site features may not function properly as a result.

5. Your Rights (UK GDPR)

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain types of data processing.

  • Withdraw your consent (e.g., for marketing emails).

To exercise these rights, contact us at: team.herbalhealthhub@gmail.com

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law (e.g., for tax and accounting).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption and secure third-party payment handling.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this policy or your data, please contact us at:

The Aloe Spot
📧 Email: team.herbalhealthhub@gmail.com